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Highly engaged staff are a huge advantage for your business, bringing the benefits of efficiency, creativity and drive to the kitchen and beyond. However, in an industry where the hours are often long and the pressure intense, whether front of house, management, or in the kitchen, it’s all too easy for engagement to wane and drift off. How do you stop that from happening?

Any business that requires customers to come through its doors must prioritise footfall. A local marketing strategy is a great way to increase footfall, as well as building trust and establishing relationships with the local community. Key to achieving this are promotions and programmes designed to appeal to those who live and work in the vicinity of your business.

Effective recruitment is fundamental to any business – and especially one operating in a high pressure industry like the restaurant business. It can be time consuming and costly if you’re not used to it, but there are many recruitment resources out there that can make life a lot easier.

Three out of 4 consumers consult social media before making a purchasing decision. Statistics like these that increased the pressure on restaurants to better manage their social media. If you have invested time and, perhaps, money in Instagram, Facebook, Twitter and TripAdvisor then the last thing you need is to have that brand positivity damaged by haters. So how do you deal with negative social interactions and still come out on top?