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Nutripro Open for Business: Best Practices for Out-Of-Home

When it comes to keeping guests safe, it’s always good to start with hygiene, cleaning, and sanitation—practices that are already very familiar to restaurants.

Due to COVID-19, there may be additional restrictions in place. In addition to following your local regulations, here are some tips from sources trusted by Worldchefs.1, 2, 3, 4

HEALTH

  • Train your whole team on COVID-19, self-screening, wearing masks, washing hands, and physical distancing.
  • Encourage your employees to monitor their temperatures and learn about your sick leave policies
  • Limit contact with suppliers when receiving deliveries and clean the outer packages before entering the facility.
  • Look for ways to minimize contact between staff (adjust work zones or schedules to lower staff density in small spaces).

HYGIENE

  • Wash hands regularly and between handling different foods, menus, or payment.
  • Maintain an adequate supply of hand sanitiser and disinfectant wipes at entrance and within premises.
  • Make masks available for all team members.
  • If you use gloves, change them regularly.
  • Increase ventilation wherever possible and raise the frequency of air renewal settings.
  • Limit physical contact between employees and guests.
  • Make an extra effort to keep uniforms, hair, nails, etc. spotless.

CLEANING

  • If your business has been closed, thoroughly clean interior infrastructure, equipment, and utensils before you reopen.
  • Schedule a thorough sanitation of all work areas, equipment (including vending and payment tools) and seating areas.
  • Between seatings, clean and sanitise digital ordering devices, check presenters, self-service areas, tabletops, and common touch areas such as door handles and bathrooms.
  • Provide sufficient hand sanitisers/disinfectant wipes for workers and guests.

FACILITY

  • Prioritize outdoor seating and curbside pickup.
  • Provide takeout, delivery, and drive through options for customers.
  • Remove tables and chairs from dining areas to allow physical distancing or install physical barriers to separate parties from each other.
  • Limit the number of guests at a single table.
  • Show parties to their tables one at a time.
  • Reconfigure space, install partitions, or mark floors to limit worker and guest interaction. When limiting close interaction is not feasible, ensure that staff wear face masks.

References:

Worldchefs.org. 2020.

Black Sheep Restaurants: SOP: Covid-19 Playbook. 2020.

Cal/OSHA COVID-19 General Checklist for Dine-in Restaurants. 2020.

The Conceptional. Covid-19 (re)opening Playbook. 2020.