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According to the “primacy effect,” the information that customers learn about you first has a much more lasting impact than much of what comes later. So, the initial impression your business makes, from the first time they click on the website, to the moment customers lay eyes on your menu, or the minute they walk through the door, is crucial. It not only provides the foundation for customer loyalty but will also encourage those all-important word of mouth (or social media shared) recommendations too. If the first impression you’re looking to create is a premium one, what do you need to know about how to do it?

Whether it’s a permanent decision or a temporary move, for many chefs there comes a time when it’s important to get outside the kitchen. It could be a matter of health, family or just the desire for a career change – if you’re looking to move beyond the kitchen then what options do you have?

There are many different factors involved in restaurant success. One of the most valuable is marketing. However, marketing your business is a very different today compared to just a few years ago – mainly because of the presence of influencers and the impact they can have on success or failure.

There is no set journey for moving up the hierarchy in the kitchen. It takes a combination of skill, hard work and talent to win that coveted promotion. However, you can help your career to move in the right direction by getting into good habits that will enable your skills and experience to develop with a promotion in mind.

What are the differences in coffee consumption habits between South East Asian neighbors the Philippines and Malaysia?

Nestlé Professional and Worldchefs have once again teamed up on International Chef’s Day to promote healthier eating for children.

PARIS - WORLDCHEFS Academy was officially launched today by the World Chefs Association of Chefs Societies (WORLDCHEFS) at its 38th Biennial Congress, held in Kuala Lumpur, Malaysia, July 11-14, 2018.

What’s your restaurant concept? If you don’t have an answer to this question then you might be struggling to identify your business’ unique selling point – which could be having a negative impact on marketing efforts, attracting customers and filling tables. A defined and easily identifiable concept provides a solid bedrock for success and feeds into improved sales and a higher profile.

Wellness and healthy eating are two huge trends in the food industry. In the restaurant world, this directly translates, not only into demand for healthier options on a menu, but also more transparency when it comes to what’s actually in the food. Providing nutritional information on menus has become a must – so, what do you need to know about it?

When it comes to creating the perfect dish, you might start with the ingredients, technique and the tastes you can produce.However, while many of us understand that a plate of food needs to look good, not everyone gets just how much influence plating really has on how we taste food.

According to Charles Spence, an experimental psychologist, "when the plating is artistic, people tend to enjoy the food more than if the same ingredients were just dumped on the plate." In fact, the science of plating goes much deeper than that.

You are on the verge of an exciting new project, and you can see your restaurant opening on the horizon. What do you need to finalise between now and the big event? Use this Opening a restaurant checklist to help you with the launch of your restaurant.

Social media use is big in the food industry. With more than 200 million social posts tagged #food there is an intense desire among the users of Instagram, Twitter, Pinterest, Facebook and others to digest this kind of content. For those in the restaurant business social platforms present the perfect opportunity to reach out to customers and to build on existing loyalties. If you want to get the most out of your social presence here’s how to do it.