Our Tips for Successful Staff Recruitment and Management in Foodservice

From finding the right employees and ensuring they're trained to handle customer needs to keeping them motivated and empowered, there are many steps you can take to build and maintain a winning team.

Here are some expert tips to help you with staff recruitment and management.

• Unleash the power of service: Find the right people who share your passion for serving customers. Be specific and transparent about the skillsets and scheduling requirements you need for the role.

• Get creative with recruitment: Think outside the box when it comes to finding the best candidates. Leverage online recruiting platforms and social media channels to post job openings. Recruit within your local communities like schools or community centers. And offer incentives to employees who bring you qualified candidates.

• Empower your employees: Keep your workforce happy with competitive salaries and benefits packages, training and development opportunities, company parties, and team-building workshops. Be flexible when it comes to scheduling and payroll to keep your employees satisfied.

• Train your staff to be successful: Ensure your employees are prepared to deliver exceptional customer service by providing tailored training. When problems do arise, apologize promptly and offer practical solutions to demonstrate your commitment to solving the issue.

• Conquer your administrative tasks: Let technology help you ease the workload. Use online reservation services or automated inventory systems to free up your time.

• Listen and learn: Always be open to feedback, so you can improve your business operations. If a customer complaint arises, act quickly and respond with a token of apology to show your dedication to customer satisfaction.

Nestlé Professional is here to help you with your foodservice needs. Let us show you how we can support you to Make More Possible for your business by contacting us now. 

Learn more about Foodservice 2023 trends here.